American Airlines Grounds Fleet After Glitch

American Airlines was forced to ground all its flights for several hours because of a glitch in its computer reservation system.

The airline asked the US Federal Aviation Administration to halt all its departures from midday on Tuesday until just before 5pm Eastern time, causing thousands of passengers to be stranded at airports and on planes.

Flights in the air were allowed to continue to their destinations, but planes on the ground could not take off.

The airline blamed its computerised reservation system, which is used for much more than booking flights.

Airlines use such systems to track passengers and bags, monitor who has boarded a plane and to update flight schedules and gate assignments and file flight plans.

As of mid-afternoon, American and its American Eagle offshoot cancelled more than 700 flights and another 765 flights were delayed, according to tracking service FlightAware.

Irate travellers quickly took to social media to flood the airline with complaints.

Twitter user Malcolm Freberg posted: "I'm literally in a cab to airport to fly American Airlines. Cussword-profanity-cussword. There'd better be a bar this side of security."

And Edgar Casillas tweeted that his parents had been stranded in Chicago on their way to Spain to celebrate their 30th wedding anniversary.

However, at least one American customer was delighted with the situation.

Tweeted Sarinne Mirachian, who was stuck in California: "@AmericanAir I love you guys so much. I get to stay in LA one more week because of you guys! My favourite airline hands down."

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